Cold & flu support, from home

Feeling run down? Get advice about cold and flu symptoms without making a trip to a waiting room when you feel unwell.

AHPRA-registered doctors. Available 24/7. Australia-wide.

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Affordable doctor consultations, Australia-wide

Standard consultation: $49. Return patient consultation: $35 for eligible existing patients. Priority consultation: $65. All prices are in Australian dollars. Eligibility and current prices are confirmed when booking.

Understanding cold & flu

Colds and influenza can cause similar symptoms, but the right advice depends on how unwell you are, how long symptoms have lasted and your risk factors. A doctor can help you understand what to do next and when testing or face-to-face care matters.

Reasons to speak with a doctor

How our doctors can help

When to seek urgent care

Call 000 for severe breathing difficulty, chest pain, blue lips or confusion. Seek prompt medical care if you are worsening, dehydrated or at higher risk of complications.

We make healthcare convenient

Healthcare at home, with Australian-registered doctors available 24/7.

Your questions, answered

Do I need antibiotics for a cold or flu?

Colds and influenza are caused by viruses, so antibiotics do not treat them. A doctor will assess whether there are signs of another illness or a complication.

Can I request a medical certificate?

You can discuss this during your consultation. Certificates are issued only when the doctor considers them clinically appropriate.

Can every condition be treated online?

No. Telehealth is suitable for many non-emergency concerns, but some symptoms need a physical examination, tests or urgent care. Your doctor will explain when an in-person visit is the safer option.

Are doctors available 24/7?

Yes. ConsultNow offers doctor consultations 24 hours a day, 7 days a week, including weekends and public holidays. Waiting times depend on demand.

Will I definitely receive a prescription?

No. All prescriptions, referrals and medical certificates depend on your doctor assessing what is safe and clinically appropriate. Booking a consultation does not guarantee a particular treatment.

We're here for you

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Non-emergency care only. For a medical emergency, call 000. Treatment and prescriptions are not guaranteed.

Medical disclaimer