Hair loss support, from home

Noticing thinning or more hair shedding than usual? Get a clearer picture of possible causes and suitable treatment options.

AHPRA-registered doctors. Available 24/7. Australia-wide.

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Affordable doctor consultations, Australia-wide

Standard consultation: $49. Return patient consultation: $35 for eligible existing patients. Priority consultation: $65. All prices are in Australian dollars. Eligibility and current prices are confirmed when booking.

Understanding hair loss

Hair loss can be linked to inherited patterns, stress, illness, hormonal changes or scalp conditions. Different causes need different care. A doctor can help you understand the pattern and whether tests or a closer scalp examination would be useful.

Reasons to speak with a doctor

How our doctors can help

When to seek urgent care

Sudden patchy hair loss, scalp pain, signs of infection or scarring needs prompt medical assessment. Do not delay an in-person review if your scalp is inflamed or painful.

We make healthcare convenient

Healthcare at home, with Australian-registered doctors available 24/7.

Your questions, answered

Can all hair loss be treated in the same way?

No. Treatment depends on the cause. Your doctor may recommend blood tests or an in-person scalp assessment before discussing suitable options.

How soon will treatment work?

Response varies with the cause and treatment. Some options take several months to assess and need ongoing use. Your doctor can discuss realistic expectations; regrowth is not guaranteed.

Can every condition be treated online?

No. Telehealth is suitable for many non-emergency concerns, but some symptoms need a physical examination, tests or urgent care. Your doctor will explain when an in-person visit is the safer option.

Are doctors available 24/7?

Yes. ConsultNow offers doctor consultations 24 hours a day, 7 days a week, including weekends and public holidays. Waiting times depend on demand.

Will I definitely receive a prescription?

No. All prescriptions, referrals and medical certificates depend on your doctor assessing what is safe and clinically appropriate. Booking a consultation does not guarantee a particular treatment.

We're here for you

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Non-emergency care only. For a medical emergency, call 000. Treatment and prescriptions are not guaranteed.

Medical disclaimer