Skincare & acne support, from home
Build a simpler, more informed approach to acne and everyday skin care with advice based on your skin and medical history.
AHPRA-registered doctors. Available 24/7. Australia-wide.
Request your treatment nowAffordable doctor consultations, Australia-wide
Standard consultation: $49. Return patient consultation: $35 for eligible existing patients. Priority consultation: $65. All prices are in Australian dollars. Eligibility and current prices are confirmed when booking.
Understanding skincare & acne
Persistent breakouts or irritation can make it difficult to know which products to use. A doctor can review your routine, discuss common acne treatments and explain when specialist care is more appropriate.
Reasons to speak with a doctor
- Mild to moderate acne or recurring breakouts
- Irritation from products or an overly complicated routine
- Questions about an existing acne treatment
How our doctors can help
- Discuss your symptoms, skin sensitivity and current products or medicines.
- Explore gentle cleansing, moisturising, sun protection and suitable acne care.
- Consider medical treatment or referral for severe, scarring or persistent acne.
When to seek urgent care
Rapidly spreading redness, fever, severe swelling or eye involvement needs prompt care. Changing or bleeding skin spots require an in-person assessment, not a skincare consultation.
We make healthcare convenient
Healthcare at home, with Australian-registered doctors available 24/7.
Your questions, answered
Can a doctor help with acne online?
A doctor can discuss symptoms and treatment options; clear photos may be helpful. Severe, scarring or uncertain skin problems may need an in-person or dermatologist review.
Should I mention pregnancy when discussing skincare?
Yes. Some acne treatments are unsafe during pregnancy or when trying to conceive. Tell your doctor before using any new treatment.
Can every condition be treated online?
No. Telehealth is suitable for many non-emergency concerns, but some symptoms need a physical examination, tests or urgent care. Your doctor will explain when an in-person visit is the safer option.
Are doctors available 24/7?
Yes. ConsultNow offers doctor consultations 24 hours a day, 7 days a week, including weekends and public holidays. Waiting times depend on demand.
Will I definitely receive a prescription?
No. All prescriptions, referrals and medical certificates depend on your doctor assessing what is safe and clinically appropriate. Booking a consultation does not guarantee a particular treatment.
We're here for you
Request your treatment nowNon-emergency care only. For a medical emergency, call 000. Treatment and prescriptions are not guaranteed.
Medical disclaimer