Urinary tract infection support, from home
Burning when you pass urine or needing to go more often? Speak with a doctor about your symptoms and the right next step.
AHPRA-registered doctors. Available 24/7. Australia-wide.
Request your treatment nowAffordable doctor consultations, Australia-wide
Standard consultation: $49. Return patient consultation: $35 for eligible existing patients. Priority consultation: $65. All prices are in Australian dollars. Eligibility and current prices are confirmed when booking.
Understanding urinary tract infection
Urinary symptoms can be caused by a UTI, but other conditions can feel similar. Assessment is important to decide whether treatment, a urine test or an in-person examination is needed.
Reasons to speak with a doctor
- Stinging or burning when passing urine
- Passing urine more often or urgently
- Lower abdominal discomfort
How our doctors can help
- Review your symptoms, previous infections and risk factors.
- Determine whether urine testing or face-to-face assessment is needed.
- Discuss treatment, including antibiotics only when clinically appropriate, and advice if symptoms persist.
When to seek urgent care
Fever, back or side pain, vomiting or feeling very unwell may indicate a kidney infection and need urgent assessment. Urinary symptoms in pregnancy, children or men need prompt medical review.
We make healthcare convenient
Healthcare at home, with Australian-registered doctors available 24/7.
Your questions, answered
Can every UTI be managed online?
No. Telehealth may suit some uncomplicated infections, but pregnancy, recurrent infections, symptoms in men or children, and signs of kidney infection need additional assessment.
Will I need a urine test?
Your doctor will decide based on your symptoms and history. Testing can help confirm the cause and guide treatment, particularly when infections recur or symptoms do not improve.
Can every condition be treated online?
No. Telehealth is suitable for many non-emergency concerns, but some symptoms need a physical examination, tests or urgent care. Your doctor will explain when an in-person visit is the safer option.
Are doctors available 24/7?
Yes. ConsultNow offers doctor consultations 24 hours a day, 7 days a week, including weekends and public holidays. Waiting times depend on demand.
Will I definitely receive a prescription?
No. All prescriptions, referrals and medical certificates depend on your doctor assessing what is safe and clinically appropriate. Booking a consultation does not guarantee a particular treatment.
We're here for you
Request your treatment nowNon-emergency care only. For a medical emergency, call 000. Treatment and prescriptions are not guaranteed.
Medical disclaimer